Please note that for many insurances pandemics often are a criterion for exclusion.
We therefore recommend our contractual partner EUROPÄISCHE REISEVERSICHERUNG AG, which has currently suspended this criterion for exclusion.
Extract from the insurance conditions: Cancellation cover also in case of COVID-19 disease despite pandemic status
COVID-19 is still classified as an epidemic or pandemic (cf. WHO, Austrian health authorities).
However, for already booked trips insured by us and new conclusions of our insurance policies, we do not apply the pandemic exclusion for cancellation and travel interruption cases contained in our insurance terms and conditions.
Insofar, we grant cover in the event that you, as the insured customer, cannot start or have to interrupt the travel,
- because you suffer from COVID-19 symptoms,
- because you have been found to have, an elevated temperature measured, even if a later test result is negative,
- because you were tested positive for COVID-19 without showing symptoms,
- because a close relative (*) or a person living in the same household has contracted COVID-19 and your urgent presence is required,
- because a close relative (*) in the same household has contracted COVID-19 and you must therefore be quarantined.
(*) close relatives are defined as spouse (or registered partner or partner living in the same household), children (step children, children-in-law, grandchildren, foster children), parents (step parents, parents-in-law, grandparents, foster parents), siblings and brother-in-law/sister-in-law of the insured person - in case of a registered partner or partner living in the same household, additionally his/her children, parents and siblings.
However, there is no cancellation cover
• if you cannot or do not want to start the travel because you are worried about an infection due to the increasing number of cases at your holiday destination,
• if you cannot or do not want to start the travel because you are classified as a risk patient,
• if the service providers or tour operators cannot (any longer) provide their services (e.g. as a result of a level 5 or 6 travel warning). In this case, however, no cancellation costs may be charged anyway,
• if you cannot start the travel because you are placed in quarantine due to a suspected case (e.g. in kindergarten or among your colleagues) without having symptoms of the disease or having tested positive.
As before, our premiums do not differentiate between risk patients and non-risk patients, and, as before, we do not introduce any age limits..
>> You find further details ONLINE...
